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Why Do Businesses Use Shadow Shoppers?Because its the only way they can find out how their customers are really treated, and what customers really think. Customers Have ChoicesCustomers don't go back to a business where they were not treated well. They won't buy merchandise that is more expensive than other places. And if they don't think they are getting good value and service, they simply go elsewhere. Customers Rarely ComplainYou will have been somewhere - a shop, a cafe, a restaurant - where you have had terrible service. You probably wondered if the owner or manager knew about it, and what they would do if they did know. But did you complain? Probably not. Most people don't. The chances are that you simply made up your mind never to go back. But you probably told all your friends about it and warned them off! |
Getting New Customers is ExpensiveToday, retailers are finding it more and more difficult to attract and retain customers. They know that it costs 5 times more to get a new customer than to satisfy and existing one. They know that they need customers to return. You Can't Fix What You Don't KnowRetailers can't fix what they don't know. The quality and price of their merchandise is important, but it's not the only thing. Their people - the sales and management staff - make the difference. And this is where Shadow Shopper comes in. Our Shadow Shoppers find out how customers are treated when no one is watching. |
Shadow Shopper Reports Let Business KnowBusinesses want to know exactly what service their customers are receiving, and how they are being treated. They find out what the customers think about their service, their products and their premises. Once they know they can do something about it. They can take steps to reward employees if the service is great or to improve if it is not 'up to scratch'. Or they can fix a problem with their product, or their premises. What Businesses use Shadow Shoppers?All kinds of businesses as long as they have customers! We've sent Shadow Shoppers to Shopping Centres, Retail Stores, Financial Services, Fast Food outlets, Restaurants, Cafes, Hotels, Child Care Centres, Car Yards, Bridal Gowns, Call Centres and many others. Who can be a Shadow Shopper? |
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Anyone who has ever shopped! You can be male, female, old or young. Employed, unemployed, retired, full time parent. There are no restrictions. Why Must Shadow Shoppers be Certified?Because Mystery shopping is an important job, and Shadow Shoppers are the best. Our Shadow Shoppers are professionals who understand their responsibilities and the techniques they need to use. Shadow Shopper Training & CertificationThe Shadow Shopper Certification Course is online and you can do it at your own pace. When you have studied the Course, then you can sit the Certification Test. Both the Course and the Test are completely free, and as they are on line you can do them at any time you choose. When you've passed the test, you fill out a Shopper Profile so that you can be matched with assignments. |
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Then you just wait for the job notifications to be delivered right to your email in box. We even SMS you to make sure that you don't miss any jobs! You really can Get Paid To Shop ! |
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Find out how Shadow Shopping works, and why businesses use Shadow Shoppers. |
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Follow our easy step by step |
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When you're ready to take |